Skyexchange Privacy Policy

Last Updated: 2026

At Skyexchange, we respect the privacy of our website visitors, registered users, and customers. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit https://skyexchangess.com/ or use services made available through our website.

We believe privacy information should be easy to understand. This policy therefore explains what information may be collected, why we need it, how it may be used, when it may be shared, and what choices may be available to you.

By using the Skyexchange website, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain consent or provide other legally required notices before processing personal data.

1. Information We Collect

The information collected by Skyexchange depends on how you interact with the website and which features you use.

Information You Provide

You may voluntarily provide information when creating an account, contacting support, submitting a form, or communicating with us. Depending on the service, this information may include:

• Name or username
• Mobile phone number
• Email address
• Account or login information
• Information provided during account registration
• Customer support communications
• Information submitted through forms or other website features

You should provide accurate information and avoid submitting unnecessary personal information.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, approximate location derived from technical information, pages visited, referring website, access time, and general website interaction information.

This information can help us understand website performance, identify technical problems, maintain security, and improve the user experience.

2. How Skyexchange Uses Personal Data

Skyexchange may use collected information for specific and legitimate purposes, including:

• Creating and managing user accounts
• Providing requested services
• Responding to customer support requests
• Communicating important account or service information
• Improving website functionality and performance
• Maintaining website security
• Detecting and preventing unauthorized activity
• Understanding website usage and visitor behaviour
• Meeting legal, regulatory, or contractual requirements

We aim to collect and use information only to the extent reasonably necessary for the relevant purpose.

3. Skyexchange Cookies and Tracking Technologies

Skyexchange may use cookies and similar technologies to make the website function properly and understand how visitors interact with it.

Cookies are small files stored on your device by a website. Depending on their purpose, cookies may remember preferences, support essential website functionality, measure performance, or help us understand website usage.

Cookies may generally include:

Essential cookies: These support core website functions and security.

Preference cookies: These remember certain settings or choices.

Analytics cookies: These may help us understand website traffic and usage patterns.

Third-party cookies: Certain external services may place cookies or similar technologies when their functionality is integrated into the website.

Where legally required, cookie consent and preference controls will be provided. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

4. How We Share Information

Skyexchange does not sell personal information simply for the purpose of selling user data.

Information may be shared when reasonably necessary to operate the website or provide requested services. Depending on the actual services used by Skyexchange, recipients may include technology providers, hosting providers, analytics providers, customer-support providers, payment or service providers, professional advisers, or other authorized service partners.

We may also disclose information where required by applicable law, legal process, regulatory requirements, court orders, or lawful requests from government authorities.

Third-party service providers that process personal data on our behalf should receive only the information necessary for their relevant function and should be subject to appropriate contractual or organizational safeguards where applicable.

5. Data Security

Protecting personal information is an important part of our approach to privacy.

Skyexchange takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online service, or internet transmission can be guaranteed to be completely secure. Users should also protect their account credentials, avoid sharing passwords or verification codes, and contact us promptly if they believe their account or personal information has been compromised.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate records, resolve disputes, enforce agreements, meet legal obligations, or protect legitimate operational and security interests.

Actual retention periods may differ depending on the type of information and the purpose for which it is processed.

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and regulatory requirements.

7. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information. These may include the ability to request information about how your data is processed, request correction of inaccurate information, request deletion where applicable, withdraw consent where processing is based on consent, or raise a privacy-related complaint.

Under India’s Digital Personal Data Protection framework, notices should explain the relevant purposes and provide information about available rights and grievance mechanisms.

To exercise an applicable privacy right or submit a privacy request, contact us using the details provided in the Contact Us section below.

We may need to verify your identity before completing certain requests to protect your account and personal information.

8. Children’s Privacy

Skyexchange services are not intended for individuals who are not legally permitted to use the relevant services.

We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so that the matter can be reviewed and appropriate action can be taken.

Parents or legal guardians who have concerns regarding a child’s information may contact us through the official contact details provided below.

9. Third-Party Websites

The Skyexchange website may contain links to third-party websites, services, or platforms.

Once you leave our website, the privacy practices of that third party are governed by its own privacy policy and terms. We recommend reviewing the privacy policy of every external website before submitting personal information.

Skyexchange is not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, data practices, or applicable legal requirements change.

When the policy is updated, the revised version will be published on this page with an updated Last Updated date. Users should periodically review this page to understand how personal information is handled.

Material changes may also be communicated through appropriate website or account notifications where required.

11. Contact and Privacy Complaints

If you have a question about this Privacy Policy, want to make a privacy request, or believe your personal information has been handled incorrectly, please contact:

Website: https://skyexchangess.com/
Privacy Contact: [email protected]
Contact Address: Shivaji Park, Mumbai, Maharashtra, 400016
Grievance Contact: https://wa.link/idgamewin

We will review privacy-related requests and respond through the appropriate process.

12. Important Privacy Information

This Privacy Policy is intended to provide clear information about Skyexchange’s data practices. The exact information collected may vary depending on the features you use, the information you voluntarily provide, and the technologies operating on the website.

For the most accurate privacy information, users should review this policy together with the website’s Terms & Conditions, Cookie Policy, and other applicable notices.

If you continue using the website after an updated Privacy Policy has been published, the updated policy will apply to your future use to the extent permitted by applicable law.